In this week’s WBNL 52 business tip , we provide you with a review request letter/email template to ask your clients for their recommendation and reviews on Google, Facebook, Zillow and Yelp. We have listed all the supporting WC member training workshops and marketing material related to this tip at the end of the post.
Reviews and Testimonials have become absolutely critical to your business success. We all know that approximately 90% of consumers use the internet to search for homes and this includes searching for and “Googling” the Realtor that they eventually decide to hire! Even when you get a referral, don’t you know that they are most likely doing a Google search on you to discover all they can and check your reviews?
Here are the most important online locations to get client reviews, recommendations, or testimonials for your business:
- Google My Business
- Facebook Page
For a LinkedIn Recommendation, you must send the request from your LinkedIn Profile.
Our recommendation on how to get reviewed on the other sites is to send one email to your client with links to all the platforms you currently use. Of course, it’s always best to set this up with your clients ahead of time so they will be looking for that email. So, make a phone call and discuss the importance of reviews to all businesses these days.
Facebook Page Reviews
Be sure to use a direct link to the Review page. For example, here is a link to our WBNL Coaching Facebook Page: https://business.facebook.com/pg/WBNLCoaching/reviews. And we would be so grateful if you are so inclined to give us a review:)
Google My Business Reviews
It’s a little tricky finding your URL for reviews if you have listed your business on Google (so it shows up on Maps – know called Google My Business). Here is a support article on How To Create a Link for Customer to Write Reviews: https://support.google.com/business/answer/7035772?hl=en.
Check out WBNL Coaching’s Google My Business Listing and custom link to request a review (and while you are there any reviews would be greatly appreciated!)
Coming soon to the Wanderers Club – our tutorials and training on all things Yelp!
Here is a template to use, revise and customize to request those reviews and recommendations:
I want to sincerely thank you for trusting me to secure the closing of our transaction at property address. I’m truly grateful. I enjoyed working with you. The relationship we developed is important to me, and I’m looking forward to keeping in contact with you and others that you may refer to me. When you think of real estate I want you to turn to me as your consultant.
I have a huge favor to ask of you. My business is largely built on the kind support and recommendations I receive from current and past customers.
I would be so grateful if you would be open to writing an online review/testimonial for me. These ratings have become a critical part of any business and your recommendation would be a great addition. I ask that you post your review of my services and your overall experience on the following platforms (you can post the same review on all the sites). It only takes a moment and it helps ensure that reviews are from actual clients.
Zillow: [insert URL]
Google: [insert URL]
Facebook: [insert URL]
Yelp: [insert URL]
Testimonials can be hard to get started so I’ve had my marketing team put together some samples and info on making it as easy as 1 -2- 3. The info is attached.
Lastly, I’m also always looking for new clients and so I would truly appreciate it if you would keep your ears open to anyone who may thinking of buying or selling and consider letting them know that there is a new kind of Realtor in town – one who is treating their real estate business like a business by putting the client first.
Links to the related Wanderers Club Training Workshops on this subject:
(2-17 Training) Optimize Your Zillow Profile and How to Get More Reviews
[February 2016] Monthly Marketing: Get More Testimonials and Online Reviews
Not a WC member yet? Learn more about membership HERE.
WBNL COACHING WANDERERS’ CLUB
Developed with all Agents in mind, the Wanderers’ Club refocuses activities toward revenue creating action and implementing the essential systems to run your business as areal business. Your member benefits include:
- New for 2017! Daily Social Media Posts (WBNL 365)
- Online, On-Demand WBNL Courses
- Two Training Workshops (monthly and on-demand)
- Monthly marketing material to send to your database
- WBNL 52 – Weekly coaching and business tips
- Private Facebook Group
- Special discounted pricing on WBNL events and products